FAQ

Got questions? Let’s see if we can get them answered!

 

Most orders should be delivered within ten (10) business days. If you haven’t received yours within ten (10) business days please let us know by contacting us.

Unfortunately we cannot accommodate customizations at this time.

 

To receive 15% off, we invite you to sign up for Backwater VIP. Discounts can be paired with most sale prices for additional savings.

Please see our Return Policy.

Please see our Return Policy.